Cancellations & Refunds

For health and hygiene reasons, intimate products cannot be returned once they have been opened or used.

Damaged or defective products must be returned directly to the manufacturer. A copy of the proof of purchase and a written description of the problem must be included with the return. CinnimonSpice will provide the correct manufacturer’s return address. Please keep all return and tracking information until the matter is resolved.

If you receive an incorrect item, please contact or text CinnimonSpice immediately. The incorrect item must be returned to CinnimonSpice before a replacement or refund can be issued.

Once the  return item/s  are  received and approved, CinnimonSpice will issue the refund to the original payment method. Please allow approximately five business days for processing. Your bank or payment provider may require additional time to post the refund...